The platform gives users essential information such as product details, customer reviews, pricing, company information and features.
Users can rate the product from 1 to 5 stars, making it clear to others whether the product is good or bad.
Whatever, it is well-known in the industry. G2 is trusted for fair and honest reviews, helping to build trust in business growth. More than 80 million B2B buyers use G2 to find proper business solution.
Founded: 2012
Notable about G2:
- G2 has filters to help find the best services/software for your needs.
- Website visitors can see if a reviewer is a verified user and how active they are on the platform.
- G2 offers over 1,200 software categories to choose from.
- Users can record and share their feedback using the “video review” option.
- 80 million B2B buyers use G2.
Ideal for: Software/Service businesses in any category.
How do they sort companies?
G2 stands out from other review sites by using the “G2 score” for sorting. This score considers the review’s date, the amount of feedback. If the reviewer shared their identity and company, if they currently use the product, and the level of community interaction in the review.
Review length: G2 review length. Short enough to get many, but detailed enough to offer more than basic comments.
Monetization method:
G2 makes money by selling buyer intent data to vendors. Also takes affiliate commission.
They offer a content subscription. It allows sellers to license G2’s reviews and reports to improve their marketing
Automated review invitations?
Vendors can run review campaigns to gather customer feedback. They can send emails to customers and offer gift cards for reviews from users.
About page: https://company.g2.com/about
Blog overview: https://learn.g2.com/
FAQ page: https://help.g2.com/hc/en-us
3. Capterra
Capterra is the best leading software review website. This user review site is part of Gartner Digital Markets, which is owned by Gartner.
When you list your software on Capterra, it automatically appears on GetApp and Software Advice, two other sites in the Gartner network.
Capterra offers an easy-to-navigate interface and features over 1.5 million valid reviews, with thousands of new reviews added every month.
This makes it a great platform for businesses seeking trustworthy software reviews and insights.
Founded: 1999
Notable about Capterra:
- Capterra has strict rules for reviewers. Reviews are anonymous, but reviewers must provide their identity for Capterra to verify. This process helps prevent fake reviews and ensures each review is fair and honest.
- The platform offers more than 700 software categories.
- Capterra provides user reviews, company profiles, product descriptions, and mission statements.
- Users can see strengths and weaknesses of each profile, as Capterra lists both pros and cons for informed decisions.
- Over five million users visit Capterra monthly to find the best business software.
Ideal for: Small business owners seeking expert guidance in B2B software solutions.
How do they sort companies?
Gartner Digital Market companies are first selected by sponsored vendors who bid for the top spot on Capterra category pages. Non-bidding vendors appear after the lowest bidder. Non-bidding sellers are ranked based on the number of reviews. Another option is the highest rated category. This system ensures that users find the best software solutions quickly and easily.
Review length: Reviews on Gartner-owned sites are brief and provide quick insights.
Monetization method: Capterra is a free platform for users because vendors pay for website traffic and sales leads. Learn more on theCapterra website.
As a side note, all vendors, regardless of payment, are listed in Capterra directories.
This helps visitors get all the information they need before buying.
Automated review invitations?
To boost user reviews, our free Reviews as a Service (RaaS) program sends targeted emails to customers, requesting software reviews. Capterra offer gift cards as an incentive for their feedback. This strategy effectively increases user engagement and improves software ratings.
About page: https://www.capterra.com/our-story/
Blog overview: https://blog.capterra.com/
FAQ page: https://www.capterra.com/faq
4. GetApp
GetApp is a popular user review site where users can leave reviews on products or services they have purchased.
It is one of Gartner’s companies that manages this GetApp.
What makes GetApp special is its feature that lets users compare software side by side with free tools and detailed info. The site has many categories and subcategories for easy comparisons of different products.
Founded: 2009
Notable about GetApp:
- GetApp verify reviews and reviewers using LinkedIn accounts.
- The site’s search can be customized by industry and business size.
- GetApp gives personalized recommendations based on your profile and past interactions.
- Users can search over 5,000 app reviews in various categories to find the software they need.
Ideal for: B2B companies can attract buyers looking to compare features of products and services for small and medium businesses.
How do they sort companies?
Vendors are listed as sponsored vendors on the Gartner Digital Market when they bid for the top place on category pages.
Sellers who do not bid appear after the lowest bidder. GetApp offers a “Most Relevant” sorting option.
It sorts the results based on the buyer’s past interactions on the site
Review length: Reviews on review sites owned by Gartner are typically short-form.
Monetization method:
Sellers cover costs, not site visitors. Sellers bid in an auction to get a higher ranking on the category page. This gives them more visibility and perspective.
Automated review invitations?
Free Reviews as a Service (RaaS) programs help collect customer feedback. They ask users to review software via email. To encourage participation, they offer gift cards as rewards.
About page: https://www.getapp.com/about/
Blog overview: https://www.getapp.com/resources/
FAQ page: https://www.getapp.com/reviews_faq
5. FinancesOnline
FinancesOnline is the best B2B software/service review website that ranks high on Google. Positive reviews on our platform increase sellers’ visibility, enhancing their online presence. FinancesOnline understands that choosing software can be confusing. And that’s why they launched this platform. Real, honest feedback from users helps businesses find the right tools to succeed and grow
Founded: 2014
Notable about GoodFirms:
- Reviewers are verified through their LinkedIn profiles, which adds an extra layer of credibility and trust. This ensures that the feedback you read comes from real professionals.
- GoodFirms accepts video testimonials, allowing users to share their experiences in a more personal and engaging way. Video testimonials can be more impactful because they convey emotion and authenticity better than text.
- The website offers a feature where visitors can compare the prices of multiple companies for the same products and services. It helps users find the best deals and make more informed choices.
- GoodFirms includes a discussion platform on the website. Here, multiple customers can engage in conversations about various products and services, sharing their insights and opinions. This community interaction can provide valuable perspectives and tips.
- GoodFirms features unique case studies that highlight current trends and emerging technologies in various industries. These case studies offer deep insights and real-world examples that can inspire and guide businesses.
- With in-depth research and an extensive catalog, GoodFirms equips buyers with the information they need to make business decisions. The platform’s thorough approach ensures users have access to the latest data and expert analytics, helping them choose the best solution for their needs.
Ideal for: B2B software vendors aiming to compete on price
How do they sort companies?
Companies can be categorized by sponsorship, number of reviews, and highest ratings.
Review length: Reviews are brief, often using short sentences. They highlight the pros and cons and features used. Reviewers may mention that they “switched” from another product or “also considered” options.
Monetization method: The platform is free for visitors and provides various sponsorship pricing options for vendors.
About page: https://www.goodfirms.co/why-goodfirms
Blog overview: https://www.goodfirms.co/blog
FAQ page: https://www.goodfirms.co/faqs/
7. Software Advice
Software Advice is one of three software review brands owned by Gartner. Listings on Software Advice also appear on Gartner’s other two review sites.
Software Advice helps busy buyers who don’t have time to research on their own. Buyers can talk to experts for personal help. Unlike other review sites, Software Advice offers free phone calls with software experts to guide buyers through their choices.
Founded: 2005
Notable about Software Advice:
- Software Advice shares report showing the best software in different categories.
- After a 15-minute talk with an advisor about your goals, needs, and budget, Software Advice will email you a list of software suggestions.
Ideal for: Small and medium business software buyers can get help finding software that meets their needs.
How do they sort companies?
Gartner Digital Market ranks Sponsored Vendors, the highest bidders, first. Non-sponsored vendors are sorted by the number of reviews.
Software Advice also lists by user reviews, average rating, and alphabetically (A-Z).
Review length: Reviews on Gartner-owned sites are typically short.
Monetization method: Software Advice uses a pay-per-click system where vendors pay for each ad click. Sometimes, they use a pay-per-lead system, charging vendors only when a good lead is created by a third party.
Automated review invitations?
To get users to post reviews, the free Reviews as a Service (RaaS) program emails customers, asking for software reviews and offering gift cards as rewards.
About page: https://www.softwareadvice.com/about-us/
Blog overview: https://www.softwareadvice.com/resources/
FAQ page: https://www.softwareadvice.com/resources/reviews-faqs/
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